Blogposts, comments, ratings: There is an independent communication in blogs, shops and on many websites. Companies are not able to cope with the speed of this communication or even to control it. People use anonymity to spread fake news or virulant postings. We help customers monitor communication and keep it legitimate.
We help you maintain a positive public image and improve the reputation of your company, online portals, service or products. We support you by recognizing, blocking and even prosecuting inaccurate comments, rankings or evaluations. With data and service from deecoob insight, you will find out more about your customers or target groups, learn about their needs and identify and control negative developments at an early stage.
Public sources: Social networks, websites, online portals, online shops, news portals, blogs, discussion forums, Twitter, YouTube, etc.
Your internal sources: Databases, specialised applications, online shop systems, content management systems, customer relationship management, intranet, extranet, wiki, discussion forums, blogs, archives, filesystems, cloud storage